OCEAN TOWERS 305 | STRAND CAPE TOWN

Draft for owner review before website publication

These terms summarise the confirmed booking, cancellation, arrival and guest information for Ocean Towers 305. Guests can book directly after contacting the property through the website, or follow the Airbnb link on the Contact Us page and book through Airbnb. Guests should read the terms for their chosen booking route before confirming a stay. Any booking terms required by applicable law continue to apply.

• Direct website booking  A guest may contact Ocean Towers 305 directly using the details on the website Contact Us page. The booking is then arranged directly with the property.
• Airbnb booking  The Contact Us page will include a link to the Ocean Towers 305 Airbnb listing. Guests who choose this route complete their reservation through Airbnb. The price, payment, cancellation and refund terms displayed by Airbnb for that reservation apply.
• Minimum stay  A minimum stay of two nights applies.

• Low season rate is R2,800 per night.
• Peak season rate is R3,200 per night.

The applicable season and total booking amount should be confirmed before the booking is completed.

• A R1,500 breakage deposit applies to a direct booking.

The following cancellation terms apply to direct bookings arranged through the website contact process.

• Cancellation at least five days before arrival receives a 100% refund.
• Cancellation two days before arrival receives a 50% refund.
• Cancellation within 24 hours of arrival receives no refund.

Cancellation charges and refunds remain subject to any rights that cannot be excluded under applicable consumer law.

• Check in  Check-in is from 15:00. Early check-in is not available.
• Check out  Check-out is by 10:00. Late check-out is not available.
• Keys and access  Key collection takes place during an arranged meet-and-greet. Guests receive keys and a building access tag.
• Guest support  Contact (Riana) on (082 973 9538) by phone or WhatsApp.

• Smoking is not allowed inside the apartment. Smoking is permitted outside only.
• Pets are not allowed.
• Parties and events are not allowed.
• Quiet hours are from 22:00 to 08:00.
• Unbooked visitors are allowed, but all guests and visitors must follow the building rules.

• Parking  One secure basement parking bay is included. Guests must use parking bay 305. Additional guest parking has not been confirmed.
• Swimming pool  The shared swimming pool is available to guests until 22:00. Building and pool rules apply.
• Communal areas  The braai area, outdoor seating, entertainment area and laundry facilities are shared with other building users.

• The apartment is cleaned before arrival.
• Cleaning during the stay is not available.
• Bedding, bath towels, toilet paper, dishwashing liquid and cleaning products are provided.
• For stays longer than five days, the linen will be changed.

Emergency lights are available. No other appliances or services are confirmed to continue working during a power outage.

• Emergency lights are available
• No other appliances or services are confirmed to continue during a power outage

• The dates that define low, high and peak seasons.
• Whether the R1,000 breakage amount is refundable, when it is returned and how deductions are handled.
• The refund position for cancellations three to four days before arrival and between 24 and 48 hours before arrival.
• Payment methods, payment deadlines and maximum occupancy for direct bookings.
• The final Airbnb listing link to place on the Contact Us page.