OCEAN TOWERS 305 | STRAND CAPE TOWN
Ocean Towers 305 Frequently Asked Questions
Helpful information for planning your arrival and stay
This guide answers common questions about the apartment, arrival, parking, facilities and house rules. For help before or during your stay, contact Riana on 082 973 9538 by phone or WhatsApp.
Where is Ocean Towers 305 located?
The apartment is in Strand, Cape Town, Western Cape. It is positioned as beachfront, ocean-view self-catering accommodation with panoramic ocean views.
What type of accommodation is it?
Ocean Towers 305 is a self-catering apartment with a fully equipped kitchen. It is suitable for couples and families and offers complimentary uncapped Wi-Fi for guests who need to work online.
Which floor is the apartment on?
The apartment is on the third floor. Lift and step-free access are available.
Is the apartment wheelchair accessible?
Yes. The building has step-free access and a lift, and the apartment has an accessible shower with a shower seat.
What time is check in?
Check-in is from 15:00. Early check-in is not available.
What time is check out?
Check-out is by 10:00. Late check-out is not available.
How do guests collect the keys?
Key collection takes place during an arranged meet-and-greet. Coordinate your arrival with Riana before check-in.
How do guests enter the building?
The property has controlled access through a remote-controlled gate. Guests receive keys and an access tag during the meet-and-greet.
Is secure parking included?
Yes. One secure basement parking bay is included. Use parking bay 305; it can accommodate a larger vehicle.
Is guest parking available?
Additional guest parking has not been confirmed. Please arrange any extra parking requirements before arrival.
What security features are available?
The building has controlled access, a remote-controlled gate and CCTV surveillance. Keep the keys and access tag secure throughout your stay.
Is Wi-Fi available?
Yes. Complimentary uncapped Wi-Fi is included with the stay.
Can guests prepare their own meals?
Yes. The apartment is self-catering and includes a fully equipped kitchen.
Is the apartment suitable for remote work?
Yes. The complimentary uncapped Wi-Fi supports guests who need to work online during their stay.
Is there a swimming pool?
Yes. Guests may use the shared swimming pool until 22:00.
Are braai and outdoor areas available?
Yes. The building has a communal braai area, outdoor seating and an entertainment area. Building rules apply in all shared spaces.
Are laundry facilities available?
Yes. Communal laundry facilities are available in the building.
Is smoking allowed?
Smoking is not allowed inside the apartment. Smoking is permitted outside only.
Are pets allowed?
No. Pets are not allowed.
Are parties or events allowed?
No. Parties and events are not allowed.
What are the quiet hours?
Quiet hours are from 22:00 to 08:00. Please keep noise to a minimum and follow the building rules.
What remains available during a power outage?
Emergency lights are available. No other appliances or services are confirmed to continue working during an outage.
Who should guests contact for assistance?
Contact (Riana) on (082 973 9538) by phone or WhatsApp for guest support.